Cachetto

For trade associations

Grow membership. Keep them engaged.

Members who can join, pay, and renew on their own don’t need to email your office, and renewals shouldn’t hinge on manual follow-up. Cachetto supports the whole member journey, with the credentials and continuing education many of your members care about in the very same place.

Where the week goes

The work that eats a membership team's week

The pain

Member information lives in more than one place, and the answers don't always agree.

With Cachetto

One member record ties profile, dues, participation, and any credentials together: a single source your whole team trusts.

The pain

Renewal outreach is manual, and members lapse quietly when the follow-up doesn't happen.

With Cachetto

Automated renewals and reminders drive the cycle for you, so retention doesn't ride on manual follow-up.

The pain

Members email staff for things they should be able to do themselves.

With Cachetto

A self-service portal lets members join, pay, renew, and update details on their own, cutting the inbound load.

The pain

Chapters and sections each keep their own rosters, and the national view is rarely current.

With Cachetto

Chapters, sections, and member types are modeled in one system, so local and national work from the same records.

The pain

Dues, event fees, and certification fees are billed and tracked separately, and reconciling them for finance is manual work.

With Cachetto

Payments for dues, events, and credentials flow through one platform, reconciled to your accounting system.

The pain

Many members also hold a credential, but it lives in a completely separate system.

With Cachetto

Membership and certification share the same record, so a member's certification status is right there, not a system away.

What you run on Cachetto

Purpose-built for membership

Member lifecycle

Join, renew, and lapse handled end to end, with member types that match how your association is organized.

Automated renewals

Renewal cycles, proration, and reminders that run on schedule, so a renewal doesn’t lapse because nobody sent the notice.

Chapters & sections

Model your chapters and sections in one place so local and national work from the same data.

Member self-service

A portal where members do it themselves: join, pay, renew, and manage their profile.

Dues & payments

Recurring dues and event or credential fees in one reconciled flow.

Credentials, included

The certifications and CE your members earn, in the same record as their membership.

When dues, credentials, and participation live in one record, you can see who’s active, who’s lapsing, and where non-dues revenue comes from, and act on it while it still matters.

Give your members the self-service they expect.

Tell us how your membership is structured (types, chapters, dues) and we'll show you how it runs in Cachetto.